System and Method of Processing Service Product Orders

ABSTRACT

A method includes sending, from a service delivery system, a service product package indicating a service product offering to a service product ordering subsystem and indicating a service control group. The method further includes receiving, from the service product ordering subsystem, an order for the service product offering and information identifying a subscriber account associated with the order. The method further includes providing delivery data including a video item to a media content distribution system. The media content distribution system is configured to send the video item to an end user device associated with the subscriber account in response to receiving the delivery data.

CLAIM OF PRIORITY

The present application claims priority from and is a continuation ofU.S. patent application Ser. No. 12/604,487, filed on Oct. 23, 2009 andtitled “SYSTEM AND METHOD OF PROCESSING SERVICE PRODUCT ORDERS,” whichclaims priority from and is a continuation of U.S. patent applicationSer. No. 11/264,815, filed on Oct. 31, 2005, now issued as U.S. Pat. No.7,627,501, and titled “SYSTEM AND METHOD OF SERVICE PRODUCT OFFERMANAGEMENT,” the contents of each of which are expressly incorporatedherein by reference in their entirety.

FIELD OF THE DISCLOSURE

The present disclosure relates to a system and method of processingorders for television content related services.

BACKGROUND

For years, televisions have been a staple of consumer electronics sales.As such, a large majority of households in the United States owns atleast one television. There are numerous types of television content tochoose from. For example, viewers can subscribe to digital broadbandtelevision networks and digital satellite television networks in orderto receive standard digital television content or high definitiontelevision content.

In many cases, a set top box device is required at a customer locationin order to receive television content from a content provider and todecode the television content before transmitting the content to atelevision. Additionally, services can be ordered via the set top boxdevice.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a general block diagram that illustrates elements of anInternet protocol television (IPTV) system;

FIG. 2 is a block diagram that illustrates a service delivery platformsubsystem;

FIG. 3 is a block diagram that illustrates a service product orderingsubsystem, a service delivery platform subsystem, and an IPTV deploymentsubsystem;

FIG. 4 is a flow chart that illustrates of a method of service productoffer management;

FIG. 5 is a ladder diagram that illustrates operation of a system and amethod of service product offer management; and

FIG. 6 is a diagram of a general computer system.

DETAILED DESCRIPTION

The disclosure is generally directed to a system and method of managingand deploying Internet protocol television (IPTV) services. In aparticular embodiment, the method includes a service product offermanagement and a deployment system. The method further includes aservice product ordering subsystem to receive and process a serviceproduct order received in response to a service product offer. Theservice product order may identify a particular communication servicesubscriber, a service area, a service control group, a service productattribute, a facility deployment component, and a set of permitted enduser device types. The method also includes a service delivery platformsubsystem coupled to the service product ordering subsystem. Further,the method includes an IPTV deployment subsystem coupled to the servicedelivery platform. The IPTV deployment subsystem includes a plurality ofvideo content packages. One of the plurality of content packages isselected for transmission and access is granted to protected content fora particular subscriber based on the service product order for theparticular communication service subscriber.

Referring to FIG. 1, elements of an IPTV system that is generallydesignated 100 are shown. As illustrated in FIG. 1, the system 100includes a service product ordering subsystem 102 that is coupled to aservice delivery platform subsystem 106 via an integration bus 104. In aparticular embodiment, the service product ordering subsystem 102 andthe service delivery platform subsystem 106 communicate using javamessaging service (JMS), hypertext transfer protocol (HTTP), enterprisejava beans (EJB), java remote method invocation (RMI), common objectrequest broker architecture (CORBA), or other similar mechanisms.

The system 100 includes a billing subsystem 108, an IPTV deploymentsubsystem 110, a voice over Internet protocol (VoIP) subsystem 112, anda data subsystem 114 that can be coupled to the service deliveryplatform subsystem 106. As indicated in FIG. 1, the billing subsystem108 is also coupled to the IPTV deployment subsystem 110.

As shown in FIG. 1, a representative customer home 120 is coupled to theIPTV deployment subsystem 110. Specifically, a gateway device 160 iscoupled to the IPTV deployment subsystem 110 via a communication link150. A first customer premises equipment (CPE) 162, a second CPE 164,and a third CPE 166 are coupled to the gateway device 160.

In a particular embodiment, the service product ordering subsystem 102includes an ordering management system (OMS) 130 that can include one ormore product catalogs, product definitions, and a workflow. Further, theSDP subsystem 106 includes a subscription management module 170, aservice broker module 171, a content management module 172, and one ormore adapters 174. Additionally, as depicted in FIG. 1, the IPTVdeployment subsystem 110 includes a subscriber management system 180that includes an IPTV platform.

FIG. 1 also indicates that the billing subsystem 108 can include aninvoicing module 132. The billing subsystem 108 can also include arating module 134 and a mediation module 138.

In a particular embodiment, during operation the service productordering subsystem 102 can receive and process a service product orderthat identifies a particular communication service subscriber, a servicearea, a service control group, a service product attribute, a facilitydeployment component, and a set of permitted end user device types. Theservice product attribute can identify a product offer, e.g., video;video and data; video, data and VoIP; or video, data, VoIP, and wirelessservice. Also, the service product attribute can include a video serviceattribute that identifies a level of content available, where the levelof content is selected from a list that at least includes a premiumlevel and a standard level. The level of content can also be selectedfrom a list that includes: a standard level, a silver level, and a goldlevel. Further, the level can include a genre pack. In an illustrativeembodiment, the gold level, but not the silver level or the standardlevel, can include selected premium content, such as HBO's Signaturepackage. Also, in an illustrative embodiment, the silver level, but notthe standard level, can include other premium content, such as includeHBO's Family package.

In a particular embodiment, the facility deployment component identifiedby the service product order can be implemented as fiber to the premises(FTTP), fiber to the node (FTTN), or digital subscriber line (DSL)technology. Moreover, the set of permitted end user devices can includea residential gateway (RGW) device, a set top box, a digital videorecorder, an integrated access device (IAD), and a session initiationprotocol (SIP) telephone device.

Further, in another particular embodiment, the IPTV deployment subsystem110 can include a broadcast channel map that is stored within a computerreadable medium within the IPTV deployment subsystem 110. In aparticular embodiment, the standard level includes the channels in thebroadcast channel map and the premium level includes the channels in thebroadcast channel map and at least one additional channel.

In yet another particular embodiment, the SDP subsystem 106 receives theservice product offer information from the service product offerordering subsystem 102 and provides one or more data items that identifya subscriber class, a subscriber subclass, and an item category as aninput to the IPTV deployment subsystem 110. Further, the IPTV deploymentsubsystem 110 can map the subscriber class to a subscriber group anddetermine a content access grant level based on the subscriber group. Inparticular, one of a set of content packages can be selected based onthe content access grant level and a selected content package can becommunicated to a subscriber device, e.g., the gateway 160, that hasaccess to the IPTV deployment subsystem 110. The IPTV deploymentsubsystem 110 can receive data that identifies a set of devices that areassociated with a particular subscriber. The set of devices can beevaluated with respect to a particular end user device to receive aselected content package.

Additionally, in a particular embodiment, the IPTV deployment subsystemincludes a plurality of video content packages. At least one of theplurality of video content packages can be selected for permittedtransmission and can be granted access to protected content for aparticular subscriber based on the service product order for theparticular communication service subscriber identified.

Referring to FIG. 2, details concerning the service product orderingsubsystem 130 and the SDP subsystem 106 are illustrated. As shown, theSDP subsystem 106 includes a first interface 208, such as a Web Services(WS) interface. In a particular embodiment, the service product orderingsubsystem 130 is coupled to the first interface 208 via an accountmanagement interface 204 and a service order interface 206. Thesubscription management module 170 and the content manager 172 withinthe SDP subsystem 106 are also coupled to the first interface 208. Asshown, the subscription management module 170 receives provisioning data212 from the service product ordering subsystem 102 via the firstinterface 208 and transmits updated coordination data 214 to the serviceproduct ordering subsystem 130 via the first interface 208. In aparticular embodiment, the content manager 172 is coupled to the firstinterface 208 via a WS-CM adapter 218.

FIG. 2 also shows a service broker 210 that is coupled to the firstinterface 208 via a WS-SB adapter 216. The service broker 210 cantransmit a publish orderable product indication 202 to the serviceproduct ordering subsystem 102 via the first interface 208. As indicatedin FIG. 2, the service broker 210 can communicate with the contentmanager 172. The content manager 172 can transmit a publish contentservice indication 260 to the service broker 210. Moreover, the servicebroker 210 can transmit content and device provisioning data 262 to thecontent manager 172.

As depicted in FIG. 2, the service broker 210 and the content manager172 can be coupled to the IPTV delivery platform 110 via a secondinterface 230. In a particular embodiment, the second interface 230 canalso be a WS interface. In a particular embodiment, the service broker210 can transmit IPTV service account and device provisioning data 224to the second interface 230 and, in turn, the second interface 230 cantransmit IPTV service account and device provisioning data 224 to theIPTV delivery platform 110. Further, the content manager 172 cantransmit IPTV service package assignment data 226 to the secondinterface 230 and the second interface 230, in turn, can transmit IPTVservice package assignment data 234 to the IPTV delivery platform 110.Moreover, the content manager 172 and the IPTV delivery platform 110 canexchange package creation and management data 228 directly.

FIG. 2 also shows that the subscription management module 170 is coupledto one or more lightweight directory access protocol (LDAP) databases240 and a radius server 250. Further, the subscription management module170 exchanges data synchronization information 220, 222 with the LDAPdatabases 240 and the radius server 250.

Referring to FIG. 3, further details of the service product orderingsubsystem 130, the SDP subsystem 106, and the IPTV delivery subsystem110 are shown. As illustrated in FIG. 3, the service product orderingsubsystem 130 includes subscriber data 302, service area data 304,product offer data 306, product data 308, component data 310, andcomponent property data 312.

Further, as depicted in FIG. 3, the SDP subsystem 106 includes servicecontrol group data 320, services data 322, service area data 324,subscriber data 326, subscriber class data 330, sub class item/itemcatalog association data 332, item category data 334, association tabledata 336, item data 338, and device data 340.

FIG. 3 indicates that the IPTV deployment subsystem 110 can includesubscriber group data 370, a first set of grant data 372, contentpackage data 374, subscriber data 376, a second set of grant data 378,and device data 380. Additionally, the IPTV deployment subsystem 110 caninclude a channel map 382 that includes a set of channels associatedwith a particular service area. The IPTV deployment subsystem 110 canalso include a set of call letters 384 associated with the channel map382. The set of call letters 384 can include the call letters associatedwith a group of standard channels and the call letters associated withone or more premium channels or groups of premium channels. In anillustrative embodiment, the premium channels can include HBO signatureservice and HBO family service.

As shown in FIG. 3, the IPTV deployment subsystem 110 can also include afirst set of services 386 associated with one or more customer accountsand a second set of services 388 associated with one or more customeraccounts.

FIG. 4 depicts a method of service product offer management. Commencingat block 402, an order management system receives a service productpackage that defines a new service product offering from a servicedelivery platform. At block 404, the order management system receives anew order request for the service product package with respect to asubscriber having a subscriber account. Moving to block 406, the ordermanagement system associates a subscriber identity with the serviceproduct package and communicates a data item that provides suchassociation to the service delivery platform. At block 408, a videodevice object that corresponds to the service product package is addedat an IPTV deployment subsystem via the service delivery platform toactivate access by the subscriber that has the subscriber account.Proceeding to block 410, the internet protocol television deploymentsubsystem communicates a billing activation event to a billing system.The billing system can create or modify a bill that corresponds to thesubscriber account.

In a particular embodiment, the service product package identifies aservice area, a service control group, a service product attribute, afacility deployment component, and a set of permitted end user devicetypes. Further, in a particular embodiment, the service productattribute identifies a product offer that is selected from the groupconsisting of: video only; video and data; video, data and voice overinternet protocol; and video, data, voice over internet protocol andwireless. Additionally, in a particular embodiment, the service productattribute includes a video service attribute that identifies a level ofavailable content, the level of available content selected from apremium level and a standard level. Additionally, the service productpackage can include a video on demand selection or a pay-per-viewselection.

Referring to FIG. 5, a ladder diagram illustrating a particular methodof authorizing content at an end user set top box device is shownsuperimposed over an Internet protocol television (IPTV) system that isgenerally designated 500. As shown in FIG. 5, the system 500 includes acustomer location 502 that is coupled to an OSS/BSS server 504. TheOSS/BSS server 504 is coupled to an SDP server 506 and an IPTV server508.

FIG. 5 indicates that the customer location 502 includes a customer 510.Also, the OSS/BSS 504 includes a CSR actor module 512, an ordermanagement system (OMS) 514, and a billing subsystem 516. The SDP server506 includes an SDP subsystem 520 and the IPTV server 508 includes asubscriber management system (SMS) 522. In a particular embodiment, thecustomer location 502 can include one of the CPE 162, 164, 166 depictedin FIG. 1. Further, in a particular embodiment, the OMS 514 can includeone or more of the components of the OMS 130 shown in FIGS. 1 through 3.Also, in a particular embodiment, the billing subsystem 516 can includeone or more of the elements of the billing subsystem 108 illustrated inFIG. 1. Additionally, the SDP subsystem 520 can include one or morecomponents of the SDP subsystem 106 shown in FIGS. 1 through 3.

The method shown in FIG. 5 commences at step 524 and the SDP subsystem520 transmits a get all packages request to the SMS subsystem 522 withinthe IPTV server 508. In a particular embodiment, the get all packagesrequest includes a package name. At step 526, the SDP subsystem 520transmits a create package request to the SMS subsystem. The createpackage request can include a package name and an included package list.In a particular embodiment, the SDP subsystem 520 can create a graphicaluser interface (GUI) that can enable higher level package definition andpublication of the defined package to the IPTV deployment subsystem.

Moving to step 530, the SDP subsystem 520 transmits an indication to theOMS subsystem 514 that identifies that the new package, or product, isavailable. At step 532, the CSR actor 512 creates a new order thatincludes a subscriber and product association and sends the new order tothe OMS subsystem 514. In a particular embodiment, the CSR actor candevelop a product catalog for a single play. Further, the CSR actor 512can create a screen and workflow to capture and initiate an order, e.g.,received from the customer. An example of a product catalog can includea single play gold package, a silver package, a bronze package, and aplurality of “a la carte” packages. In a particular embodiment, eachorder request can include a unique customer identification and a uniqueorder identification.

Continuing to step 534, the OMS subsystem 514 can add subscriber data tothe new order received from the CSR actor 512. In a particularembodiment, the subscriber data can be added based on a customeridentification and a serving area code. At step 536, the OMS subsystem514 can associate a new product with the customer. This association canbe based on an order identification, a customer identification, one ormore product offering identifications, and a product attribute valuelist. In an illustrative embodiment, this association can be made usingextensible markup language (XML).

At step 538, the SDP subsystem 520 adds an account identification, e.g.,a native identification, to the order. Further, at step 540, the SDPsubsystem 520 assigns a service package to the account. Moving to step542, the SDP subsystem 520 adds a device to the order. The device can beadded by adding a device identification and a native identification. Ina particular embodiment the device is added by the SDP subsystem andsent to an IPTV platform via an application programming interface (API)call.

Proceeding to step 544, the OMS subsystem 514 adds one or more videoproducts to a billing account, e.g., a billing account. At step 546, theSDP subsystem 520 transmits an indication to the OMS subsystem 514 thata video service device is online. At step 548, the OMS subsystem 514instructs the billing subsystem 516 to begin billing the customer forthe service. Thereafter, at step 550, the OMS subsystem 514 transmits anorder completion notice to the CSR actor subsystem 512. At step 560, theCSR actor subsystem 512 transmits an order completion notification tothe customer 510 and the method then ends. In a particular embodiment,the package identification that is available from an IPTV platform isestablished within the SDP subsystem 520. Further, the configuration ofthe available packages into orderable products can be mapped by the SDPsubsystem 520.

Referring to FIG. 6, an illustrative embodiment of a general computersystem is shown and is designated 600. The computer system 600 caninclude a set of instructions that can be executed to cause the computersystem 600 to perform any one or more of the methods or computer basedfunctions disclosed herein. The computer system 600 may operate as astandalone device or may be connected, e.g., using a network, to othercomputer systems or peripheral devices. In a particular embodiment, oneor more of the system or subsystem components illustrated in FIGS. 1through 4 can include one or more of the elements described inconjunction with the computer system 600 depicted in FIG. 6.

In a networked deployment, the computer system may operate in thecapacity of a server or as a client user computer in a server-clientuser network environment, or as a peer computer system in a peer-to-peer(or distributed) network environment. The computer system 600 can alsobe implemented as or incorporated into various devices, such as apersonal computer (PC), a tablet PC, a set-top box (STB), a personaldigital assistant (PDA), a mobile device, a palmtop computer, a laptopcomputer, a desktop computer, a communications device, a wirelesstelephone, a land-line telephone, a control system, a camera, a scanner,a facsimile machine, a printer, a pager, a personal trusted device, aweb appliance, a network router, switch or bridge, or any other machinecapable of executing a set of instructions (sequential or otherwise)that specify actions to be taken by that machine. In a particularembodiment, the computer system 600 can be implemented using electronicdevices that provide voice, video or data communication. Further, whilea single computer system 600 is illustrated, the term “system” shallalso be taken to include any collection of systems or sub-systems thatindividually or jointly execute a set, or multiple sets, of instructionsto perform one or more computer functions.

As illustrated in FIG. 6, the computer system 600 may include aprocessor 602, e.g., a central processing unit (CPU), a graphicsprocessing unit (GPU), or both. Moreover, the computer system 600 caninclude a main memory 604 and a static memory 606 that can communicatewith each other via a bus 608. As shown, the computer system 600 mayfurther include a video display unit 610, such as a liquid crystaldisplay (LCD), an organic light emitting diode (OLED), a flat paneldisplay, a solid state display, or a cathode ray tube (CRT).Additionally, the computer system 600 may include an input device 612,such as a keyboard, and a cursor control device 614, such as a mouse.Further, the computer system 600 can include a wireless input device615, e.g., a remote control device. The computer system 600 can alsoinclude a disk drive unit 616, a signal generation device 618, such as aspeaker or remote control, and a network interface device 620.

In a particular embodiment, as depicted in FIG. 6, the disk drive unit616 may include a computer-readable medium 622 in which one or more setsof instructions 624, e.g. software, can be embedded. Further, theinstructions 624 may embody one or more of the methods or logic asdescribed herein. In a particular embodiment, the instructions 624 mayreside completely, or at least partially, within the main memory 604,the static memory 606, and/or within the processor 602 during executionby the computer system 600. The main memory 604 and the processor 602also may include computer-readable media.

In an alternative embodiment, dedicated hardware implementations, suchas application specific integrated circuits, programmable logic arraysand other hardware devices, can be constructed to implement one or moreof the methods described herein. Applications that may include theapparatus and systems of various embodiments can broadly include avariety of electronic and computer systems. One or more embodimentsdescribed herein may implement functions using two or more specificinterconnected hardware modules or devices with related control and datasignals that can be communicated between and through the modules, or asportions of an application-specific integrated circuit. Accordingly, thepresent system encompasses software, firmware, and hardwareimplementations.

In accordance with various embodiments of the present disclosure, themethods described herein may be implemented by software programsexecutable by a computer system. Further, in an exemplary, non-limitedembodiment, implementations can include distributed processing,component/object distributed processing, and parallel processing.Alternatively, virtual computer system processing can be constructed toimplement one or more of the methods or functionality as describedherein.

The present disclosure contemplates a computer-readable medium thatincludes instructions 624 or receives and executes instructions 624responsive to a propagated signal so that a device connected to anetwork 626 can communicate voice, video or data over the network 626.Further, the instructions 624 may be transmitted or received over thenetwork 626 via the network interface device 620.

While the computer-readable medium is shown to be a single medium, theterm “computer-readable medium” includes a single medium or multiplemedia, such as a centralized or distributed database, and/or associatedcaches and servers that store one or more sets of instructions. The term“computer-readable medium” shall also include any medium that is capableof storing, encoding or carrying a set of instructions for execution bya processor or that cause a computer system to perform any one or moreof the methods or operations disclosed herein.

In a particular non-limiting, exemplary embodiment, thecomputer-readable medium can include a solid-state memory such as amemory card or other package that houses one or more non-volatileread-only memories. Further, the computer-readable medium can be arandom access memory or other volatile re-writable memory. Additionally,the computer-readable medium can include a magneto-optical or opticalmedium, such as a disk or tapes or other storage device to capturecarrier wave signals such as a signal communicated over a transmissionmedium. A digital file attachment to an e-mail or other self-containedinformation archive or set of archives may be considered a distributionmedium that is equivalent to a tangible storage medium. Accordingly, thedisclosure is considered to include any one or more of acomputer-readable medium or a distribution medium and other equivalentsand successor media, in which data or instructions may be stored.

Although the present specification describes components and functionsthat may be implemented in particular embodiments with reference toparticular standards and protocols, the disclosure is not limited tosuch standards and protocols. For example, standards for Internet andother packet switched network transmission (e.g., TCP/IP, UDP/IP, HTML,HTTP) represent examples of the state of the art. Such standards areperiodically superseded by faster or more efficient equivalents havingessentially the same functions. Accordingly, replacement standards andprotocols having the same or similar functions as those disclosed hereinare considered equivalents thereof.

The illustrations of the embodiments described herein are intended toprovide a general understanding of the structure of the variousembodiments. The illustrations are not intended to serve as a completedescription of all of the devices and features of apparatus and systemsthat utilize the structures or methods described herein. Many otherembodiments may be apparent to those of skill in the art upon reviewingthe disclosure. Other embodiments may be utilized and derived from thedisclosure, such that structural and logical substitutions and changesmay be made without departing from the scope of the disclosure.Accordingly, the disclosure and the figures are to be regarded asillustrative rather than restrictive.

One or more embodiments of the disclosure may be referred to herein,individually and/or collectively, by the term “invention” merely forconvenience and without intending to voluntarily limit the scope of thisapplication to any particular invention or inventive concept. Moreover,although specific embodiments have been illustrated and describedherein, it should be appreciated that any subsequent arrangementdesigned to achieve the same or similar purpose may be substituted forthe specific embodiments shown. This disclosure is intended to cover anyand all subsequent adaptations or variations of various embodiments.Combinations of the above embodiments, and other embodiments notspecifically described herein, will be apparent to those of skill in theart upon reviewing the description.

The Abstract of the Disclosure is provided to comply with 37 C.F.R.§1.72(b) and is submitted with the understanding that it will not beused to interpret or limit the scope or meaning of the claims. Inaddition, in the foregoing Detailed Description, various features may begrouped together or described in a single embodiment for the purpose ofstreamlining the disclosure. This disclosure is not to be interpreted asreflecting an intention that the claimed embodiments require morefeatures than are expressly recited in each claim. Rather, as thefollowing claims reflect, subject matter may be directed to less thanall of the features of any of the disclosed embodiments. Thus, thefollowing claims are incorporated into the Detailed Description, witheach claim standing on its own as defining separately claimed subjectmatter.

The above disclosed subject matter is to be considered illustrative, andnot restrictive, and the appended claims are intended to cover all suchmodifications, enhancements, and other embodiments, which fall withinthe scope of the present disclosure. Thus, to the maximum extent allowedby law, the scope of the present disclosure is to be determined by thebroadest permissible interpretation of the following claims and theirequivalents, and shall not be restricted or limited by the foregoingdetailed description.

1. A method comprising: sending, from a service delivery system, aservice product package indicating a service product offering to aservice product ordering subsystem and indicating a service controlgroup; receiving, from the service product ordering subsystem, an orderfor the service product offering and information identifying asubscriber account associated with the order; and providing deliverydata including a video item to a media content distribution system,wherein the media content distribution system is configured to send thevideo item to an end user device associated with the subscriber accountin response to receiving the delivery data, and wherein the video itemcorresponds to the service product package.
 2. The method of claim 1,wherein the service product package further indicates a service area, afacility deployment component, one or more permitted types of end userdevices, or a combination thereof.
 3. The method of claim 2, wherein thefacility deployment component is implemented based on fiber to premises,fiber to the node, or digital subscriber line.
 4. The method of claim 1,wherein the service product package further indicates a service productattribute identifying a service product category associated with theservice product offering, wherein the service product category includes:video and data; video, data and voice over internet protocol; or video,data, voice over internet protocol and wireless.
 5. The method of claim4, wherein the service product attribute includes a video serviceattribute that indicates a level of content available for the serviceproduct package.
 6. The method of claim 5, wherein the level of contentis a premium level or a standard level, and wherein the premium level,but not the standard level, includes premium content.
 7. The method ofclaim 6, wherein the media content distribution system determineschannels for the service product package based on the level of content,wherein the standard level includes each channel in a broadcast channelmap of the media content distribution system and wherein the premiumlevel includes each channel in the broadcast channel map and at leastone additional channel not associated with the broadcast channel map. 8.The method of claim 1, further comprising providing a subscriber classand an item category to the media content distribution system.
 9. Themethod of claim 8, wherein the media content distribution systemdetermines a subscriber group based on the subscriber class anddetermines content access based on the subscriber group.
 10. The methodof claim 9, wherein the media content distribution system selects one ofa plurality of content packages to provide to the end user device basedon the content access.
 11. The method of claim 1, wherein the serviceproduct ordering subsystem determines the information by associating asubscriber identity of the subscriber account with the order.
 12. Themethod of claim 1, wherein the delivery data identifies one or more enduser devices associated with the subscriber account.
 13. The method ofclaim 12, wherein media content distribution system selects the end userdevice from the one or more end user devices.
 14. The method of claim 1,further comprising receiving device provisioning data from the serviceproduct ordering subsystem.
 15. A system comprising: a processor; and acomputer-readable storage device accessible to the processor, thecomputer-readable storage device including instructions that, whenexecuted by the processor, cause the processor to perform a methodcomprising: sending, from a service delivery system, a service productpackage indicating a service product offering to a service productordering subsystem and indicating a service control group; receiving,from the service product ordering subsystem, an order for the serviceproduct offering and information identifying a subscriber accountassociated with the order; and providing delivery data including a videoitem to a media content distribution system, wherein the media contentdistribution system is configured to send the video device item to enduser device associated with an subscriber account in response toreceiving the delivery data, and wherein the video item corresponds tothe service product package.
 16. The system of claim 15, wherein themedia content distribution system is an interne protocol televisiondistribution system.
 17. The system of claim 15, wherein a servicebroker of the service delivery system identifies one or more serviceproduct offerings.
 18. A method comprising: sending, from an end userdevice associated with a subscriber account, an order for a serviceproduct offering to a media content distribution system, wherein theorder is associated with the subscriber account, wherein the serviceproduct offering is indicated by a service product package, and whereinthe service product package indicates a service control group; receivinga video item corresponding to the service product package from the mediacontent distribution system, wherein the media content distributionsystem sends the video device item in response to receiving deliverydata from a service delivery system; and receiving an order completionnotification from a billing system coupled to the media contentdistribution system.
 19. The method of claim 18, wherein the end userdevice is a gateway device coupled to a plurality of customer premisesequipment devices.
 20. The method of claim 18, wherein the end userdevice includes a residential gateway device, a set top box device, avideo recorder device, an integrated access device, a session initiationprotocol telephone device, or a combination thereof.